Planet 7 Summary

Planet 7 has been in operation since 2009. It is owned by Ace Revenue Group, and it's headquartered in Costa Rica but it allows players from US to play. Find more about this site at

How reputable is the site?

Well, Play 7 is undoubtedly one of the most negatively reviewed casinos and it is easy to see why this is so. There have been loads of complaints about customers not receiving their earnings.

Slow Payouts

If there's something pissing its not being able to receive your funds whenever you need them. Payouts on the casino stay for long or even fail to be processed in the end.

Bad Service

The payouts are not the only bad stuff about this betting site that seems to have gotten everything wrong about business etiquette. When you open an account on Planet 7, be braced for disappointments such as:

  • Frustrating withdrawal limits
  • Tough bonus withdrawal terms.

What kind of games are offered?

For all its bad reputation, Planet 7 has got a selection of games that are at par with the market leaders. Their games are provided by Real Time Gaming (RTG) which is an excellent software.

Its absurd that despite its affiliations to RTG which is famed for quality service, clients still complain a lot about the terms of Planet 7. Nonetheless, what's undoubtable is that you'll find numerous intriguing games.

Slots Games

Planet 7 has not disappointed on this front as they offer thrilling slots games with over 100 titles. Expect to find games like High Rollers, Incan Goddess, Bonkers, Lucha Libre, Megasaur, Goldbeard and Hen House.

Table Games

You'll also find plenty of these here and there are two primary options that you can choose to play in. Players can opt for the standard versions or the specialty types. Popular table games include:

  • Pai Gow Poker
  • Perfect Pairs
  • Vegas Three Card Rummy
  • Match Play 21
  • Let’em Ride
  • Texas Hold’em Bonus Poker
  • Super 21
  • Suit’em Up

Video Poker

Poker lovers have also not been ostracized as there are about 16 games that they can enjoy. They include Double Double Jackpot Poker, Bonus Poker Deluxe, Deuces Wild, Pick’em Poker and Jacks or Better.

How is deposit and withdrawal of funds?

Planet 7 allows United States based players to play. This means that there's a variety of payment options to use including cards. So if you are using Visa or Mastercard, you are sorted.

Deposits and Withdrawal Hitches

There is a variety of options including Bitcoin, Neteller and the card option. Nonetheless those who choose the other deposit options as indicated on the site may have trouble uploading funds. They must consult support.

Withdrawals are possible via Neteller, physical checks, Bitcoin and Bank Wire. Nonetheless, you'll have to wait for about 15 days if you are lucky enough to have your withdrawal processed which they commonly fail to do.

Do they offer bonuses and jackpots?

Well, as mentioned earlier, withdrawing the bonuses is the herculean task here. Nonetheless, there's a 100% match bonus offer for every deposit made. Also, any deposit on Keno or Slots attracts a 200% match.

Also, there are daily bonuses that are expected to make the players' experience a thrilling time while on the site. Every new day, expect to find a different bonus offer. Among those offered includes:

  • Daily bonuses dubbed crazy offers
  • Extra Spins
  • Holidays Specials

On top of these bonuses, there's a lot more to be won by the customers in terms of jackpots. These are offered through Network progressives such as Jackpot Cleopatra’s Gold and Spirit of the Inca.

Do they have good customer service and support?

For all the apparent flaws about the withdrawal hitches, you will be left amazed concerning the excellent customer support that Planet 7 offers. Sounds absurd for a site that has been subject to negative reviews?

Well, that's just how it is probably to curtail the escalation of issues. Customers who want to raise issues can do so through the offered communication channels. They've even offered toll free numbers for customers.

That's not all. Clients who want quick response can use the chat option. Planet 7 has very courteous customer service agents who are never late in responding to raised issues. The email option is also fast.